How long does it take to ship an order?
All orders are shipped within 48 hours of payment. Shipping is done through U.S. Postal Service. Dolls are usually shipped via Priority Mail. Smaller items usually go First Class to save you postage. Orders with multiple items usually get upgraded to Priority Mail. Oh, and we ship internationally!
How can I pay for an item?
Paypal all the way! That means you can pay via credit or debit card. It's safe and secure, and we do not collect any of your financial information. If you are paying by Echeck, we require clearance from Paypal before we can ship your item. If you must pay by check, contact us for our mailing address, and allow 10 days for your check to clear. Money orders are also accepted.
What is your return policy?
If you are unsatisfied with your purchase, please convo us on Etsy.com or email us at lwitht@lifewithtigers and we will do our best to fix the situation to everybody's satisfaction. We're nice folks, really!
What kind of materials do you use?
Most of our hand-sewn items are constructed of wool, flannel, cotton or fleece. Stuffing is polyster fiberfil. Our art prints, greeting and note cards are printed on paper that has at least 30% post-consumer content.
Are the dolls child safe?
No. Our dolls are often made with buttons, ribbons or other small pieces. Please keep this in mind if you are purchasing a doll for a child. DO NOT put these dolls in a crib! Consider theme to be "Art Dolls." We hope they can live on your shelf a while until the little ones are old enough to enjoy them responsibly. You know, until they stop eating buttons.
Are the catnip toys safe for my cat?
Yes! They are made primarily from durable fleece material. They are double-stitched with polyster thread and stuffed only with fiberfil and organic catnip. They have been kitty tested for over 2 years and can last through many attacks, even those funny "rabbit kick" attacks!
Can I order a doll that looks like one that has already been sold
Yes, you can. Send us an e-mail with your request and we will do our best to recreate the doll. Please keep in mind that by the very nature of handmade items, it will not be an exact duplicate. We'll do our best to use fabrics that are similar in texture, color and pattern.
Why do some items redirect me to Etsy to order?
Most of our items are one of a kind, and we want to make sure that the item you are interested in is available to you. That may not be the case if the item was posted on multiple websites.
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